Saudi Telecom Company (stc) has deployed Ericsson’s artificial intelligence (AI) powered cognitive software solution to boost user experience and network performance, according to a recent press release. The cognitive software uses automation, big data scalability, speed, accuracy, and consistency to enhance network optimisation.

It also proactively analyses the 4G and 5G radio access network (RAN). In addition, the Saudi company has implemented 5G AI root-cause analysis to secure an advanced 5G experience for its subscribers. Mohammed Albadrani, Vice President of Operations at stc Group, noted: ‘stc has adopted the latest technologies from Ericsson to ensure proactive support and elevate customer experiences, even at times of high-traffic surges on the network.’