Orange Botswana has signed a multi-year managed services agreement with Ericsson, under which the Swedish vendor will assume responsibility of the operational management and field maintenance of the cellco’s network infrastructure, writes Telegeography.com on Oct 10, 2014. Orange is seeking to optimize its network and IT operations with the aim of improving quality of service and customer experience. The agreement will allow Orange to leverage on Ericsson’s technical expertise and experience to maintain and further improve its network performance. ‘This agreement with Ericsson reflects our long-standing partnership, and our ongoing commitment to deliver on a simple promise: to be first for service, value and innovation,’ commented Philippe Baudin, CEO of Orange Botswana. Karl Johan-Nybell, vice president of Managed Services at Ericsson sub-Saharan Africa, added: ‘As Africa’s leading provider of managed services, we are committed to bringing our global expertise and experience in this field to bear on this engagement, with the aim of affording Orange’s customers quality services and superior network performance.’