Zain Kuwait, the country’s leading operator by subscribers, has selected equipment vendor Nokia Solutions and Networks (NSN) to transform its operations by delivering a complete operations support systems (OSS) solution, in order to become more customer-centric, Telegeography.com reports.

According to a joint press release, the new platform will allow the operator to “simplify network operations by having a total network view with centralized operations”. Under the contract, NSN will implement its Internet protocol (IP) fault management platform, EMC Smarts, the IP performance management platform, EMC Watch4Net, the IP configuration management platform and EMC Network Configuration Manager.

Its fault management platform based on NetAct Advanced Monitor will allow centralized, end-to-end fault management in a multi-technology, multi-domain, multi-vendor environment. In addition, Nokia’s umbrella Performance Manager Platform will provide a single point of access for holistic network performance insight.